Help when you need it
Flux Workouts
support.
Need help with your 14-day trial, Lifetime Unlock, account, or feature access? Email [email protected]. The support button below opens your email app so you can review the message before sending it. We aim to reply within 24–48 hours.
Contact Flux Workouts
Email: [email protected]
Technical Issues
Email us about bugs or Apple Health sync issues. Include your Flux app version and iOS version when available.
Account & Billing
Flux is free to download with a 14-day app-managed Full Access trial. The trial requires no payment, starts no subscription and never charges you automatically. After it expires, training requires a one-time Lifetime Unlock or eligible existing access. Apple shows the exact price for your storefront before you confirm a purchase. Eligible existing paid-app owners and recognised historical purchasers keep permanent Full Access. If you already purchased, use Restore Purchases with the same Apple Account. For support, share the email shown in your Flux profile if you are signed in—never send us your Apple Account password.
Offline Workout Saving
In Flux 8.5.1, completion confirms after a successful device save, without waiting for cloud acknowledgement. Signed-in cloud backup can sync later when the app has connectivity; it is not guaranteed to upload while the app is closed. If a local save fails, use the offered retry. Confirm your data has been backed up before deleting or reinstalling the app. More about offline saving.
Response Time
Our autonomous engine is fast, but our humans take a little longer. Expect a reply within 24-48 hours.
EMAIL SUPPORT
Tell us how we can help.
Use the button below to open a new message addressed to our fixed support inbox. Your name, email address, and message are sent only when you choose to send them from your email app.
Email Flux SupportIf the button does not open your email app, write directly to [email protected]. Include your Flux app version and iOS version when reporting a technical issue. Never include your password or full payment details.